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Rocket Money review

Konstantin Kolosov / Shutterstock

🗓️

Updated: December 18, 2025

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rocket money logo

3.0

Fees3

Ease-of-use3.5

Budgeting tools3

Customer service3.5

Value for money2

Rocket Money Logo

What is Rocket Money?

Rocket Money is a budgeting and bill negotiation app that was founded in 2015. This mobile-based platform helps you monitor your monthly bills and spending habits so you don't overspend. Its bill negotiation feature is available to all users, and if Rocket Money successfully lowers a bill, you pay a 35% to 60% success fee based on your first year’s savings. Premium members get additional perks like concierge subscription cancellations and deeper budgeting customization. It uses a freemium model, so you get some basic budgeting and subscription management services for free. Bill negotiation is free to try for all users, with a fee only if savings are successful. Premium is optional and unlocks advanced budgeting and concierge tools.

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According to its website, Rocket Money has saved its 10 million+ members over $2.5 billion since its inception. The app has also helped cancel $2.5 million in unused subscription fees for even more savings.

How does Rocket Money work?

As an “all-in-one” personal finance app, Rocket Money has numerous features to help you track your spending and reduce spending as well.

To get started, you connect your various bank accounts to Rocket Money so it can monitor your transactions and help you budget. This is also how the app tracks your monthly subscriptions so you know exactly what you're paying for.

Rocket Money features

Subscription management

One of Rocket Money main free features is its subscription monitoring service. Once you connect your bank accounts to the app, it identifies subscriptions and organizes them under a list of recurring bills. These subscriptions can include anything from your gym membership to a Netflix or Hulu subscription.

Since all your subscriptions are organized on one tab, you know exactly what you're spending each month, so unused subscriptions don't slip through the cracks.

Premium Rocket Money members can also ask its concierge team to cancel subscriptions for them. According to its website, Rocket Money has cancelled over 2.5 million subscriptions for its members so far. But nothing stops free customers from doing the cancellations themselves to save more money.

Bill negotiation

Rocket Money’s bill negotiation service is available to all users. Rocket Money works with most major cell phone, cable, and home security providers, and it can contact these providers to negotiate lower rates on your behalf. The company says it's successful in negotiating bills up to 85% of the time, and the entire process takes four steps:

  1. 1 Choose a bill: Select the bill you want Rocket Money to negotiate.
  2. 2 Connect your bill: Add your bill to your Rocket Money account by entering your login credentials or uploading a photo of your monthly billing statement.
  3. 3 Enter negotiation preferences: This includes personal information and if you're willing to drop features or not to save money.
  4. 4 Confirm payment method and amount: If Rocket Money successfully lowers your bill, it charges a 35% to 60% success fee based on your first year’s savings. You choose how much you want to pay and can pay this success fee with any debit or credit card.

The payment bit for bill negotiations is where Rocket Money gets a bit confusing. Essentially, Rocket Money charges you 35% to 60% of your annual savings in an upfront fee. For example, if Rocket Money lowers your AT&T internet service from $80 to $60 per month, that's $240 in annual savings. From there, you pay 35% to 60% of the annual savings as a success fee ($72 to $144 in this case). This is an upfront fee, but you then benefit from lower monthly bills and save money over the course of the year.

Rocket Money screen grab

Budgeting tools and spending insights

Subscription and bill management are Rocket Money's two main features and what make the app unique. But it also has tools to help you track your spending. The spending insights tab highlights your monthly spending, income, how many bills you have to pay, and how much discretionary spending you have left.

You also get budgeting tools that are somewhat similar to apps like YNAB. After you connect your bank accounts, Rocket Money automatically categorizes expenses and highlights your spending patterns so you know which categories you might be overspending on. This could be your entertainment budget, or maybe you're spending slightly too much on groceries each month. To help out, Rocket Money also creates “spending allowances” you can follow to avoid overspending.

There's even a net worth tracking component where the app breaks down your major assets and liabilities. You can add assets and liabilities manually as well, so it's comparable to services like Empower and Kubera.

Overall, Rocket Money strives to be an “all-in-one” personal finance app with how many features it packs in. Just note that the free version of Rocket Money doesn't let you create unlimited budgets or custom budgets categories, which are two downsides.

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Rocket Money premium features

You get subscription management and some basic budgeting features if you use the free version of Rocket Money. Bill negotiation is available to all users, free or Premium. Premium is optional and unlocks additional budgeting and concierge features.

The additional perks Rocket Money Premium members get include:

  • Customizable dashboards
  • On-demand account syncing
  • Account sharing
  • iOS widgets
  • Rocket Money on web
  • Financial Goals, formerly known as Smart Savings
  • Net worth
  • Transaction tags
  • Transaction rules
  • Transaction splits
  • Transaction notes
  • Manual transactions
  • Transaction exports
  • Account balance alerts

Many users choose Premium for more in-depth budgeting tools and concierge features. But you can always call your service providers yourself to ask for lower rates; You can always call providers yourself to ask for lower rates. Rocket Money’s value here is convenience, since its team handles the negotiation process for you.

Rocket Money cost

Rocket Money offers a free version of the app, but in our opinion, it lacks many of the budgeting features and customization options that are most useful.

Rocket Money Premium uses a pay-what-you-think-is-fair model, typically ranging from $6 to $12 per month, subject to change. This means the cost of Rocket Money Premium starts as low as $72 per year and can go up to $144 per year, depending on the price you choose. You choose your monthly price within the available range in the app.

If a bill negotiation is successful, you pay a 35% to 60% success fee based on your first year’s savings. Once again, you decide how much you want to pay. Of course, you can always cancel subscriptions yourself or call service providers yourself to negotiate better rates if you're willing to put in the time.

Is Rocket Money safe?

Rocket Money uses numerous security practices to keep your personal and financial information safe. For example, it never stores your bank login information. Instead, it works with Plaid, a leading financial data connection service that many other FinTech apps use. All information between your accounts and Rocket Money is also encrypted. Overall, this makes Rocket Money a safe app to use.

If you have questions about Rocket Money's security, you can email security@rocketmoney.com to get in touch.

Is Rocket Money legit?

Rocket Money is a legit app in the sense that it helps you stay on top of monthly subscriptions and bills. Its team can negotiate bills for any user who requests it if that's what you want.

However, there are numerous aspects of Rocket Money that we're not fans of. For starters, you have to pay for this app to really be worth it since free budgeting apps offer way more customization options than Rocket Money's free version. And if you sign up for Premium, you have to jump through hoops if you ever want to unsubscribe and stop paying.

Just check out Rocket Money's own guide on how to cancel a Rocket Money Premium membership. You might have to chat with an expert if you can't cancel for whatever reason. And canceling your membership doesn't cancel pending bill negotiation requests or your Financial Goals, formerly known as Smart Savings account. To truly remove yourself from the Premium side, you're going through two or three cancellation steps.

On top of that, while Rocket Money has a 3.6 star rating on Trustpilot, I'm not convinced these are legitimate testimonials. Practically every review is flagged as “invited,” meaning Rocket Money requested the user give them a review. This is standard practice, but the overwhelmingly positive reviews are starkly contrasted by stinging reviews on Rocket Money's YouTube channel and the Google and Apple app stores.

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Generally, users like that Rocket Money highlights all their monthly bills in one place so they remember to pay on time and know which subscriptions to cancel.

Rocket Money pros and cons

Pros and cons

Pros
  • Organizes your monthly bills and subscriptions in a central dashboard
  • Tracks your net worth over time
  • Monitor monthly spending habits so you know where you're overspending
Cons
  • Pay for Rocket Money Premium to unlock most features
  • Canceling Rocket Money Premium takes several steps
  • No real-time account syncing for free members

Rocket Money customer service

You can contact Rocket Money by visiting the contact page on its website, and from there you can choose to start a chat with their support team. You can also email Rocket Money at support@rocketmoney.com. The customer service team responds to requests Monday through Friday between 9am to 8pm ET.

Best Rocket Money alternatives

If you want a simple solution to monitor all your monthly bills and subscriptions, the free version of Rocket Money gets the job done.

But as a budgeting app or all-in-one money management app, there are other alternatives out there that may meet your needs better.

Rating
4.3/5
4/5
4.8/5
Budgeting
Investment monitoring
Retirement planning
Bill payment
Manual entries
Investment management
Net worth tracking
Learn more
Go to YNAB
Go to Empower

Rocket Money vs Monarch Money

With Monarch Money, users get an all-in-one solution for monitoring and tracking finances. Automatically sync your transactions, investments, and other assets to have a live picture of your wealth. 

Monarch Money Promo: Get 50% off your first year with code MONARCHVIP.

Get started with Monarch Money

Rocket Money vs YNAB

Though YNAB doesn't offer robust investment or net worth tracking, it's still one of our favorite budgeting apps. YNAB allows you to plan your spending for the upcoming month, assign transactions to various categories, and then gives you a snapshot of exactly how much you have left to spend in each category as the month goes on.

Get started with YNAB

Rocket Money vs Empower

As for Empower, it has a host of free tools like a budget planner, investment fee analyzer, and net worth tracker. It also lets you track your investments, which isn't something Rocket Money offers. And if you invest at least $100,000, you can work with a Empower advisor to build a custom investment portfolio, similar to using a robo-advisor.

Get started with Empower

And at the end of the day, the ultimate alternative to Rocket Money is taking an afternoon once per year to call your service providers to ask for better rates. I've lowered both my internet and phone bills by doing this before. If you stress the fact that you're a loyal customer who wants to be taken care of, major companies usually oblige. This saves you money every month and you don't have to give back 35% to 60% of your annual savings.

Bottom line on Rocket Money

If you want a helping hand in staying on top of monthly bills and subscriptions, Rocket Money's free app is very useful. And if you don't care too much about in-depth budgeting features and customization, you won't be disappointed in the free budgeting options.

Premium helps if you want more customization and time-saving tools like concierge subscription cancellations and advanced budgeting. Bill negotiation is available to all users, with a fee only if savings are successful.

Tom Blake Staff Writer

Tom Blake is a staff writer who specializes in cryptocurrency, investing, and passive income.

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