A holiday gift disappearing in transit can cost you more than the price of shipping — especially if you’re sending an expensive phone, jewelry or another big-ticket item.
A recent case in Florida highlights the risk. Police say a 43-year-old U.S. Postal Service employee was caught on surveillance video allegedly swiping three iPhones and a $2,549 ring from packages, with the merchandise valued at over $6,500 before applicable taxes, according to Miami’s Local 10 News.
The case also raises a question for anyone sending gifts this holiday season: If a package goes missing — or gets stolen en route — how much money can you actually recover?
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The answer depends on the shipping service, the insurance purchased and the circumstances surrounding the loss. For customers relying on Priority Mail’s standard coverage, the protection may fall far short of the value of the items inside.
Police say postal worker allegedly stole over $6,500 in merchandise
According to Local 10 News, a U.S. Postal Inspection Service special agent informed Hialeah police of an ongoing investigation into postal service employee Avery Yarber. The agent installed two surveillance cameras inside Yarber’s postal vehicle on Oct. 9.
The surveillance video obtained by Local 10 News appears to show Yarber opening four packages on Oct. 14. Authorities said the packages contained two iPhone 18 Pro devices, an iPhone 18 Pro Max and a 14-carat ring with two letter initials, totaling over $2,500.
Yarber was arrested on charges of third-degree grand theft and removing or taking mail, according to the report.
The incident is a reminder that even packages handled by established delivery services can be vulnerable to theft. And, with holiday shopping ramping up, consumers sending expensive gifts by mail may want to check their coverage before handing over a package.
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What does USPS insurance cover?
The USPS includes up to $100 in insurance with most domestic Priority Mail and Priority Mail Express services. The same basic coverage is included with USPS Ground Advantage, subject to applicable requirements and restrictions, according to the Postal Service’s insurance guidelines.
That means someone shipping a $2,549 ring using Priority Mail’s standard coverage could have a substantial gap between the item’s value and the included insurance limit.
USPS allows customers to purchase additional insurance for eligible merchandise, with coverage available up to $5,000. The price, however, depends on the declared value and applicable fees.
However, coverage is not a guarantee of reimbursement for every missing package. Once you file a claim online (or by mail), USPS insurance only addresses eligible losses, damage and missing contents. You’ll need proof of value, insurance and damage or theft.
How to reduce a potential financial blow
There are several steps consumers can take to reduce their financial exposure when mailing expensive holiday gifts.
First, consider purchasing additional insurance. If you’re shipping a smart phone, jewelry or another pricey present, check whether the included coverage is sufficient — and purchase additional protection when necessary and available.
Second, keep documentation. Save any proof of value, such as photographs of the item and receipts, as well as your mailing receipt. You’ll also want to keep your tracking number should you need to file a claim.
Third, monitor your tracking information with that tracking number. If a package appears delivered but never arrives, or if the tracking stops updating, contact the carrier and the sender promptly. Keep record of any and all communications.
Finally, check your other coverage. Depending on the circumstances and policy terms, a homeowners or renters insurance policy, credit card benefit or separate shipping insurance policy may provide additional protection. Check exclusions, deductibles and claim limits rather than assuming you’re covered.
If you suspect that a USPS employee is stealing your mail, you can also report any incidents through the USPS Office of Inspector General’s hotline.
Ultimately, shipping a valuable gift without checking its insurance limit could leave you paying hundreds or even thousands of dollars out of pocket if something goes wrong. Before sending something through the mail this holiday season, make sure your coverage matches what you’re putting in the box.
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AnnaMarie Houlis is a journalist and author with more than 15 years of experience, thousands of bylines and four books covering everything from travel, lifestyle and wellness to finance, technology and business.
