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Add us on GoogleA recruiter messages you at 2 p.m. But you’re in the middle of a task. So you finish what you’re doing, reread the message and write back a little after 3 p.m.
It seems innocent enough. But recent research suggests that in that hour, your odds of getting hired for that job drop by nearly half.
That’s according to a June study published online in scholarly journal Management Science. The study was led by Einav Hart, an assistant professor of management at George Mason University’s Costello College of Business. Eric M. VanEpps of Vanderbilt University, Ovul Sezer of Cornell University and UC San Diego’s On Amir also took part in the research.
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Their study covered roughly 11.7 million transactions on Fiverr, an online marketplace where clients hire freelancers for one-off jobs. According to the study, answering an employer’s first message an hour after it was received was tied to a 46% drop in the chance of landing the gig. Let a full day pass and your chances fall by about 90%.
Even single-digit minute delays can hurt you — a wait of five to 10 minutes can sharply cut a freelancer’s chances. This was true regardless of what the job was, how big the contract was or how much of a track record the freelancer had on the platform.
Why an hour costs you the job
To work out what was driving the pattern, researchers ran a second, separate set of tests: eight experiments with more than 8,600 participants. Each was asked to play the role of an employer, choosing between made up contractors to determine who they’d hire. Since it was a controlled experiment, no one was hired for real, but it allowed researchers to hold everything constant and change up replies and response times for participants as they saw fit.
What they found is responding to job opportunities late, did not automatically mean that someone else beat you to the punch. Even in cases where the employer hadn’t messaged anybody else, the slow responder still lost out.
Researchers said that employers read speed as a sign of a contractor’s character. Participants judged quick responders as friendlier and more capable and expected them to stay reachable down the line. This pattern held in scenarios involving specialized work, including catering jobs and medical care.
“If you respond to me very quickly, I expect that you will also respond to my needs and concerns if I hire you,” Hart said in a statement.
The study looked at contract work, but Hart expects the findings can also apply to full-time jobs too. Either way, she said, the employer is making a call about someone they barely know — and a person hired for the long haul has even more reason to be quick in replying.
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Don’t outsource your speed to a bot
You might be tempted to start eyeing an instant auto-reply solution, or an AI chatbot that answers recruiters the moment they write to you. But Hart argues against it in a July Harvard Business Review article she co-wrote with VanEpps.
Once study participants thought a reply had been fired off automatically, the advantage of responding early vanished. The speed of a bot’s reply, Hart said, reveals nothing about the human it’s standing in for — and a fast auto-reply can “even backfire and make you less hireable.”
There’s a small consolation for slow typists, though. One experiment by researchers tested messages with personalized wording like “I’ll make sure to stay in close contact,” rather than boilerplate responses. Those pulled better hiring odds even when they arrived late, compared to blander notes sent immediately. For the best outcome (a job) send the warm response as fast as you can.
When you’re applying for any kind of work, rehearse how you’d answer an initial message from an employer, so that when a message lands in your inbox you can reply within minutes without sounding rushed or generic.
That’s Hart’s own advice. “Once you get that first bite from an employer, that’s when the clock starts.”
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Godwin Oluponmile is a content specialist, SEO strategist and copywriter with seven years of expertise in finance, Web 3.0, B2B SaaS and technology. His work has been featured in publications such as Entrepreneur, HackerNoon, Blocktelegraph and Benzinga.
