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Richard and Amanda Finley showing their unfinished home renovations YouTube/Fox 10 Phoenix

Arizona couple left stranded after construction company deserts them and declares bankruptcy: ‘Our dream house is stuck’

For one Arizona couple, a home renovation dream has turned into an expensive nightmare. And they’re not alone.

Richard and Amanda Finley signed a contract in August 2024 with Holtzman Construction for a $900,000 home renovation project in the Phoenix area. The first three months of work, starting in January 2026, went well. Then it stopped.

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“The last five, six, going on six and a half months — nothing has been done,” Richard told FOX 10 Phoenix. “They’d come in and do little things here and there.”

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By the time Holtzman Construction pulled its license and shut its doors, the Finleys had paid $622,000 of the $900,000 contract — with only $135,000 worth of work completed, FOX 10 reports.

The couple’s home sits unfinished, with skylights missing, plastic sheeting over exposed sections, 25% of the wiring done, 25% of the plumbing done and no laundry facilities for more than five months.

The company’s owner, Brandon Holtzman, came to their home on August 19, after the couple emailed concerns, and promised progress. It never came. “Looking back, it feels like we were placated, honestly,” Amanda said. “We were told what we wanted to hear,” Richard added.

Since then, communication has gone silent. FOX 10’s calls to a number associated with Holtzman went to voicemail. An internal company email to employees referenced “the company’s bankruptcy filing and permanent business closure.” A visit to the company’s physical location on Sept. 28 found no one there. And a Moneywise request for comment from the company has not received a response as of publication time.

Subcontractors are also victims

The Finleys aren’t alone. Owners of A&M Electric, a subcontractor that worked on multiple Holtzman jobs, told FOX 10 they’re owed $36,657 across roughly 12 unaccounted jobs.

“It’s of course disheartening that there are people out there that actually do this,” said owners Eric McClay and Sarah Amato.

For a small business, the loss is existential: “We’ve been in business nine years, and for everybody that’s run a small business, that’s a feat by itself. We want to thank the folks that have supported us and our employees, and we hope we’ll be here in the future,” McClay stated.

FOX 10 found data from the Arizona Registrar of Contractors (RoC) shows more than 150 complaints filed against Holtzman companies since 2010, with 45 filed since 2024 against Holtzman Construction alone. As of September 29, the RoC’s website lists both Holtzman Construction and Remodeling as inactive.

A statement from Joel Sannes of Udall Shumway, a bankruptcy attorney, described the situation as the result of “a unique and unexpected challenge to their business” and said the company is “exploring all options to respond.” The state attorney general’s office declined to confirm to FOX 10 whether Holtzman is under investigation.

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A widespread problem and what you can do

The Finleys’ experience of a large deposit cashed quickly, early progress to build confidence and then stalling and silence is far from unique. Americans filed 81,925 reports of home improvement, repair and solar fraud in 2024 alone, according to the Federal Trade Commission — making it one of the most commonly reported consumer fraud categories in the country.

FTC guidance on avoiding home improvement scams includes getting multiple written estimates, verifying contractor license status with your state licensing board before signing anything, never paying the full amount upfront and making sure all promises are in the contract.

The Better Business Bureau similarly warns that rogue contractors often accept large deposits then disappear, or find reasons to inflate the price mid-project and threaten to walk away if challenged.

If you believe you’ve been defrauded by a contractor, the FTC advises first trying to resolve it directly with the contractor, then escalating to your state attorney general or local consumer protection office.

In Arizona specifically, RoC director Tom Cole explained residential customers may seek relief through the state’s Residential Recovery Fund — though the cap is $30,000 per customer and $200,000 per contractor. Subcontractors, on the other hand, may need to pursue remedies through the courts, he noted.

For the Finleys, the bureaucratic paths are cold comfort. “Our dream house is stuck,” Richard lamented. “We don’t have the money to complete the home. We’re just stuck.”

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With a writing and editing career spanning over 15 years, Emma creates and refines content across a broad spectrum of industries, including personal finance, lifestyle, travel, health & wellness, real estate, beauty & fitness and B2B/SaaS/tech.

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