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She thought it was spam. It was actually a smokescreen to hide warnings from her bank — what to know about 'email bombing'

A Virginia woman was recently hit with a bizarre flood of more than 600 emails — but what initially looked like an annoying spam problem was actually a smokescreen for something much more serious.

According to The Washington Post, which interviewed the woman anonymously, the avalanche of messages was designed to bury a warning from her bank about a fraudulent $1,200 laptop purchase. Then came hundreds more emails over the next 24 hours.

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The woman hadn’t signed up for the newsletters, promotions and other messages that were suddenly clogging her inbox. And at first, it looked like nothing more than an especially aggressive burst of spam. But the flood of emails wasn’t random — it was a scam.

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Cybersecurity experts call the tactic “email bombing,” or “subscription bombing,” and it’s designed to overwhelm your inbox while scammers hope you’ll miss an important fraud alert, password-reset notification or other warning hiding in the chaos.

How ‘email bombing’ works

The idea behind email bombing is straightforward: bury the important stuff under a mountain of other messages.

Scammers can use automated tools to sign an email address up for hundreds of websites, newsletters and online services in a short period of time. Suddenly, the inbox is filling up with welcome messages, subscription confirmations and other emails that may look perfectly legitimate.

That can make it much harder to spot the one message that actually matters.

In the case highlighted in The Washington Post, many of the emails came from real organizations, including newsletters, charities and small businesses. They weren’t necessarily the kind of obvious junk that would get caught by a spam filter, either, so they landed right in the woman’s inbox.

Buried among them was a legitimate fraud alert from her bank.

And while she’s sorting through hundreds of emails trying to figure out what’s going on, a scammer may have a window to make an unauthorized purchase, change account information or get into another account.

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The volume can be staggering, too. Security firm Proofpoint says subscription-bombing attacks can deliver more than 1,500 emails an hour — enough to overwhelm an inbox within minutes and bury a critical security alert.

But the email flood may not be the end of the scam. Once the inbox is in chaos, a fraudster may reach out pretending to be a tech-support worker offering to help clean things up. The supposed solution can create a second problem, whether that’s handing over remote access to a computer or paying a fee for help that was never needed in the first place.

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The warning signs to watch for

It’s easy to ignore a few random emails. But if hundreds suddenly start flooding your inbox, don’t assume it’s just a bad spam day. Before you start deleting them, check your bank and credit card accounts for purchases or other activities you don’t recognize.

It’s also worth searching the emails themselves. Look for words such as “fraud,” “order” or “password,” as well as the name of your bank or credit card company. An important alert may be buried in the mess.

And watch out for anyone who suddenly offers to “fix” the problem.

A scammer could use the chaos to send a phishing email or text, or call pretending to be from your bank or a tech-support company. Be especially wary if you’re told to click a link, call a number or give someone remote access to your computer.

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Instead, open your bank’s app or type its website address into your browser yourself. You can also call the number on the back of your credit card.

That’s what the Virginia woman did after getting a message from her bank. Rather than using the contact information in the message, she looked up the bank’s fraud department number herself. That extra step helped her avoid falling for another scam while she was already dealing with one.

If you’re worried that your information has been compromised, check your credit reports, too. If you spot an account or activity you don’t recognize, consider placing a fraud alert or credit freeze on your credit files.

U.S. credit card holders also have some protection if an unauthorized charge does get through. Under the Fair Credit Billing Act, consumers generally have 60 days from the date the first statement containing the charge was sent to dispute the billing error in writing.

So if your inbox suddenly fills with hundreds of emails, don’t automatically write it off as spam. It may be a warning that someone is trying to hide something else.

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Laura Grande Contributor

Laura Grande is a freelance contributor with nearly 15 years of industry experience. Throughout her career she's written about and edited a range of topics, from personal finance and politics to health and pop culture.

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