Microsoft CFO Amy Hood tells college grads that ‘careers are rarely, if ever, a straight line’ and shares 3 key lessons that shaped her success

Her journey began with aspirations of becoming a doctor. Her major at Duke was biology before changing to economics. Hood later noted her MBA from Harvard and her years at Goldman Sachs, but said she wasn't into banking and finance, which led her to quit.

Afterwards she took an internship with the National Park Service thinking she'd get assigned to Yellowstone or Yosemite. Instead, the then 30-year-old found herself stamping souvenir books at Alcatraz. "I lasted one day," she said.

Fortunately, a friend tipped her off to an investor relations job at Microsoft. She landed the gig (despite two previous rejections from the company) in 2002 and worked her way up to her current role where she leads a team of 15,000 employees in "one of the toughest jobs in tech (4)," according to Bloomberg.

"Many successful careers are rarely, if ever, a straight line," Hood told graduates.

She shared a few lessons from her own life to help guide 2026 grads as they start their careers.

Lesson 1: All the steps matter

Hood told students that their next step "doesn't have to be a perfect one, it just has to be an opportunity."

She recalled some of the "silly" roles she took in her career that "built confidence or taught me a lesson," and advised grads to remain open to options that "may not be exactly right, but could turn out to be a perfect place to learn about yourself." She even suggested graduates "lower your bar a little" in the process.

And that's understandable. In March, the unemployment rate for recent college graduates stood at 5.6%, higher than the 4.2% rate for all workers (5), as AI cannibalizes entry-level jobs (6).

As such, Robert Half, a global job consulting firm, champions contract or "bridge" jobs as opportunities to "strengthen transferable skills like communication, problem solving and project coordination" while earning a paycheck, even if they aren't an ideal long-term position (7).

"Every step builds confidence, even the ones that feel like mistakes at the time," Hood said. "All the steps matter."

That even applies to the first job she took at Microsoft in Seattle, which "didn't sound that cool [and] wasn't in a city I loved" but eventually "turned into the opportunity of a lifetime in a city that I now consider home."

Lesson 2: You're more prepared than you realize

Hood credited the current generation as one that has been adapting their whole lives. "That's a superpower," she said.

The lessons the 2026 grads learned while navigating the uncertainty of events like the Covid-19 pandemic will serve them well at a time when "the ground is shifting under every institution and industry." She reassured them that, "you're walking into this far more prepared than you realize."

"The thing that got me through the growing pains wasn't a plan," Hood added. "It was the ability to keep learning and grinding it out when the plan stopped working."

Like Hood, many experts tout adaptability as a key quality employers seek in new grads entering the workforce. This is especially true in the age of AI. As ingrained as the technology is in our everyday lives, it can't replicate human skills employers always look for.

"If you can read a room, handle feedback, connect with people, and adapt, that's how you'll advance your career," Ryan Reisner, a long-time recruiter, said in a recent interview (8).

David Prisco, director of Drexel University's Center for Career Readiness, also told an ABC affiliate this month that for young people in the current job market, "perseverance is going to be key (9)."