My mom, 74, recently fell for a phone scam — and now I'm out $12,000 because our bank accounts are linked. What can I do?

Let’s pretend, for example, that Rebecca has her bank account linked to her mother’s in case she needs access to it in the event of a death. Unfortunately, Rebecca’s mom, Sally, fell victim to a phone scam and wired $12,000 to a criminal pretending to be an FBI official trying to stop bank fraud.

Since Sally didn’t have enough money in her own account to transfer the $12K, the teller asked Sally if she should use Rebecca’s linked account, and Sally agreed. Now, Rebecca is out the $12,000 and is concerned about her mom potentially making a similar mistake in the future. She’s wondering if she has any options.

Can Rebecca get her money back?

Rebecca’s first concern is whether she can recover her money, but experts say that’s not likely.

“Unfortunately, recovery is not guaranteed after victims have fallen victim to phone scams,” Katherine A. Kiziah, a lawyer and partner at Rafferty Domnick Cunningham & Yaffa, told MoneyWise. “The perpetrators of these scams are often outside of the United States. Even within the USA, we are dealing with criminals who immediately spend or move money.”

Kiziah explained that acting very quickly is crucial when trying to get any lost funds back.

“The best chance for recovery is with the financial institution or company through which money was transferred. And immediate action is necessary. Every day that goes by reduces the chance of recovery,” she said.

Kiziah recommends reaching out to the fraud department of the bank, wire service, credit card company or app, as well as filing a police report and potentially talking with a lawyer to determine if there are any avenues for recovery. While this may not guarantee success, at least it gives Rebecca some options.

Rebecca should also take immediate steps to try to prevent further damage if her mom provided sensitive, personal information.

“Place a credit freeze on your credit accounts with Experian, Equifax and TransUnion,” Danny Karon, a consumer attorney, law instructor and owner of Karon LLC, recommended to MoneyWise. “That will prevent fraudsters from opening credit accounts in your name for things such as cars and homes.”

How can Rebecca help her mom avoid getting scammed again?

Rebecca also has another big issue to deal with beyond her lost $12,000. Since her mom has already fallen victim to one scam, there’s a chance it could happen again. And Rebecca needs to take steps to prevent that so her mom doesn’t make another costly error.

“Having difficult conversations about finances is hard for elderly parents and their adult children,” Patty Laychock, a Certified Senior Advisor (CSA) and owner of Visiting Angels Senior Home Care, told MoneyWise. “Don’t place blame on your elderly parents for being the victim of scams. Approach the conversations as a partnership designed to protect their wishes and plans for retirement. Be empathetic, patient and compassionate.”

Laychock suggested Rebecca talk to her mom “early in the day or after a meal, when elderly adults are the most clear-headed,” and that Rebecca “maintain eye contact and use short, simple sentences” to discuss the issue.

Rebecca should urge her mother not to answer unfamiliar numbers and never to give money or personal details to anyone based on an unsolicited call.