It’s one of the most agonizing decisions a person can make: whether or not to go into debt to pay for costly medical treatments.
Last year, 26% of U.S. adults skipped medical treatment due to cost while 18% carried medical debt. But for those with medical insurance, it’s a different story — or so you would think.
A new survey from the Commonwealth Fund — which advocates for a fair health care system — found that 32% of working age adults with health insurance are paying off medical debt.
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Furthermore, they found that 46% of that group owe at least $2,000, with some respondents reporting debts in the hundreds of thousands of dollars.
The survey also noted that the debt caused 68% of respondents anxiety and stress — while some were forced to “cut back on basic living necessities, including food, heat, or rent” or skip future medical care as a result and suffer negative impacts on their credit ratings. Some tried paying off the debt using credit cards but the “resulting finance charges increased their debt.”
“[The bill] came out to almost $5,000. I was like, ‘Do they want to give me another heart attack?’” Harold, a respondent in his 40s who required emergency care for a cardiac event, said in the survey. “Of course I have insurance from my employer and everything. I said to myself, ‘What did they even cover here?’”
Why having health insurance doesn’t mean you can afford care
The Commonwealth Fund’s Sara R. Collins, one of the co-authors of the report, told Time that “People are just dealing with routine care and bills that build up” and that medical debts for the insured “often stem from routine care, including doctor’s office visits and treatment for chronic conditions.” along with high deductibles.
Collins didn’t immediately respond to Moneywise’s request for comment.
The Kaiser Family Foundation’s (KFF) Health System Tracker, meanwhile, also pointed to high deductibles as one reason that insured Americans still get trapped in a cycle of medical debt.
“A serious injury or illness can cost thousands of dollars out-of-pocket to meet these deductibles and other cost-sharing requirements,” the KFF noted. “For people with a chronic illness, even smaller copays and other cost-sharing expenses can accumulate to unaffordable amounts.”
They added that Americans with health insurance “can also incur medical debt from care that is not covered by insurance, including for denied claims and for out-of-network care.”
Deductibles, meanwhile, keep rising. This year, with the expiration of enhanced premium tax credits, average Affordable Care Act (ACA) Marketplace deductibles jumped 37% to $3,786. And while 2026 figures for employee-sponsored plans aren’t available, last year the average general deductible for single coverage rose to $1,886 from $1,787 in 2024.
And the outlook is more bleak for next year, with deductibles and premiums on both employer and marketplace plans expected to rise — in some cases by up to 15%.
That’s especially bad news for the one-third of Americans overall who told the Commonwealth Fund that they couldn’t afford an unexpected $1,000 medical bill — a group that largely includes “women, people with moderate or low incomes, people identifying as Black or Hispanic, and people in the South.”
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A huge medical bill isn’t necessarily the final number
Many of the Commonwealth Fund survey respondents put the blame for their medical debt on “insurers,” “hospital services,” chronic conditions or simply “the healthcare system.”
But experts say that there are steps you can take to try and curb how much you end up paying out of pocket.
The KFF suggests that, when possible, to inquire about costs ahead of time and that, for those who receive an unexpected bill, to contact your insurer and possibly even arbitrate any payment disputes through the channels provided by the 2022 consumer protection law known as the No Surprises Act.
It’s also advisable to always double-check your medical receipts to ensure they contain your correct personal information and that you received all of the services billed for and weren’t overcharged.
The Centers for Medicare & Medicaid Services also recommends searching medical billing codes for your procedures online to compare the standard pricing to your bill, reaching out to your insurance company to help fix any billing errors and seeking out patient advocates or consumer programs to help you handle any outstanding issues.
And the Consumer Financial Protection Bureau says to try and negotiate the cost of a hefty bill down or an interest-free payment plan, or reaching out to non-profit organizations that offer financial assistance.
“Stress is almost as bad as the bill itself,” Luke, a 60-something man whose bills piled up due to long COVID, told the Commonwealth Fund, while also warning against ignoring the bills. “Then, when the next bill comes in, there’s late fees, or you’re getting texts, or phone calls. . . . You wish you had at least made a phone call, or answered the texts, or taken care of the bill.”
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Mike Crisolago is a Sr. Staff Reporter at Moneywise with nearly 20 years of experience working as a journalist, editor, content strategist and podcast host. He specializes in personal finance writing related to the 50-plus demographic and retirement, as well as politics and lifestyle content.
