Didn't get a full refund on an Amazon return? You may be owed a piece of a $309.5M settlement — but you need to act fast

The final approval hearing is currently set for March 16, 2027, but if you qualify for the settlement, you could have less time to submit a claim.

Here’s what class members need to know about the settlement.

Less than a month to get your payout

The settlement divides class action members into two different camps: Subclass A and Subclass B.

The majority of the $309.5 million is going to Subclass A members, who make up everyone Amazon has identified as being owed a refund. They’ll receive nearly 93% of whatever remains after fees and expenses are deducted from the lump sum.

Subclass A members don’t need to provide proof of payment or identification for their payout. Amazon will automatically send them their payout, along with interest. However, they will need to choose a payment method after the approval goes through. They can do that by visiting the settlement website. They have 105 days to do that after the approval date.

Subclass B members have more to prove on a tighter schedule. If you fall into this subclass, you’ll need to file a claim on the settlement website before December 1. You’ll also have to prove you’re owed a refund. That leaves you with less than a month to file a claim before you lose your chance.

Even though Subclass B members are only entitled to just over 7% of the final pot — around $22.6 million before fees are removed. Amazon estimates that the subclass is owed about $400 million in refunds.

Still, the mega-retailer denies any wrongdoing.

“This Notice should not be interpreted as an expression of the Court’s opinion on the merits of this lawsuit,” their statement on their website noted. “If the Parties had not reached a settlement, Amazon would have continued to vigorously defend the lawsuit, and it also would have opposed any attempt to have this case certified as a class action.”

Amazon did not immediately respond to Moneywise’s request for comment.

As part of the settlement, Amazon agreed to update its return and refund policies.

How to know your subclass and make a claim

If you qualify for this settlement[g], you should receive an email, highlighting the account associated with your Amazon login, or an email to your backup account if the first one didn’t go through.