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Thoughtful senior man looking concerned looking through window. Envato/Wavebreakmedia

A man knocked on my door offering to mow my lawn for $100 and wouldn’t take no for an answer. It was definitely uncomfortable — but was it a scam?

Mark answered a knock at the door, expecting it to be a new neighbor. Instead, he was confronted with a situation that unsettled him.

The person at the door said that he would mow Mark’s lawn for $100. At first, he seemed friendly, but when Mark said that he didn’t require the man’s services, things turned scary.

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The man refused to take no for an answer and kept repeating that it wasn’t a lot of money and that several other neighbors had said yes to the offer. Mark was caught off guard by the man’s aggression and persistence. He almost considered saying yes just to end the argument, but, in the end, said that he was not interested and quickly shut the door. Now, Mark is worried about the incident. He’s afraid the man will return and feels unsafe in his own home.

While not all door-to-door salespeople are out to scam you, it is extremely important to exercise caution when you answer an unexpected knock at the door, especially if you are a vulnerable person or you live alone.

Was this a scam?

It’s difficult to know whether the man Mark encountered was an outright scammer; he may have just been someone looking to make extra cash who needs to learn some better interpersonal skills. But the fact that he became aggressive and would not accept no for an answer would be alarming to most, and it can also be a red flag.

Door-to-door scammers may come to you offering a variety of services for a low price. That could be lawn care, like Mark experienced, or offers to install a security system, do other home repair work, perform a home inspection or pave your driveway.

These scammers often target older adults, who may live alone, have significant assets and be at home during the daytime [1].

They will likely say that you need to pay up front, and they may use fear or intimidation to try and convince you to pay them. These two warning signs should alert you right away to end the interaction and close and lock your door. If you feel afraid or pressured into doing something, it’s likely a scam.

Door-to-door scammers may also use concerns about keeping up your home, the fact that you live alone or concerns about money to convince you to accept their offer. They may even say that a friend or a family member of yours sent them to your house.

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Common door-to-door scams

Contractor or home repair scammers demand to be paid up front. They may take the money and never perform the work, or do it but then say that it costs much more than the price you agreed to, and threaten you if you do not pay them more money.

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Beware of anyone coming to your door offering a home inspection. They may claim to be from a recognizable company, your town or city or a security company.

Scammers can work in groups, so even if there are several people there, do not let anyone into your house. Close and lock your door, and call the appropriate agency to confirm that they are who they say they are. Also, watch out for anyone who asks you to come outside and look at something that “needs repair,” as another scammer could be waiting to enter your home once you’ve gone outside.

If you have a security system already, be wary of anyone who shows up offering to upgrade your system. They could end up removing your equipment and enrolling you in a different contract with a different company.

Scammers may even take advantage of natural disasters. If you lose power or other utilities during a weather event, beware of anyone who comes to your door saying they will turn on your services for a fee. This is a scam.

The warning signs of a scam

Asking for payment upfront, inciting fear and not taking no for an answer are common warning signs of door-to-door scams. Other things to watch out for include:

  • Someone who only accepts cash or offers a steep discount if you pay in cash.
  • Offers that seem too good to be true, or a price that is extremely low.
  • Anyone who does not have a sales permit to sell door-to-door from your local government.
  • Anyone who claims to be from a company but does not have identification (even if they have ID, call the company yourself, with a phone number you verify yourself, to confirm the person at your door is legit).
  • Verbal agreements with no written quote or contract.

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Protect yourself from scams

The best way you can protect yourself from door-to-door scammers is by not answering the door for anyone you don’t know, and never letting anyone you don’t know into your home.

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If you do talk to someone who’s at your door offering a service, you can protect yourself by doing some research. Be wary of a salesperson if you’ve never heard of the company, and, if you are familiar with the company, ask for the person’s contact information and other written materials so you can consider the offer. If they refuse to give these to you, or to come back at another time, stop the interaction and report the incident to local law enforcement and the company in question.

If you need a contractor, check whether your state has a resource for finding licensed contractors. Search for online reviews of individuals and companies, and ask trusted friends and family for referrals.

Another important rule is not paying more than a third of the total cost for a job upfront. Some people may offer a cash discount, but don’t be convinced by it — pay using a credit card so that you have proof of payment.

Make sure you get written contracts that include:

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  • The person’s name and contact information.
  • The work that will be done.
  • The total cost of the project and when payment is due.
  • Warranty information on the work.
  • Confirmation they have liability and workers’ compensation insurance.
  • A statement that you have a right to cancel the contract, and how to do so, including a deadline to cancel.

If you think you’ve been scammed

If you think you are a victim of a door-to-door scammer, here are steps you can take.

First, document everything that happened. Write out a timeline of events, adding as much detail as you possibly can, including names and dates. Note any phone calls or emails you’ve sent or received.

Next, contact local law enforcement and file a report. Contact your state’s consumer affairs division and file a report with them as well. If you were dealing with a licensed contractor, contact your state’s licensing board to report what happened.

Also, be sure you tell your family, friends and neighbors what happened. You may feel ashamed or embarrassed that you were victimized, but it is very important to let the people in your life know what happened. It can help protect you from future harm and stop other people from becoming victims as well.

Article sources

At Moneywise, we consider it our responsibility to produce accurate and trustworthy content people can rely on to inform their financial decisions. We rely on vetted sources such as government data, financial records and expert interviews and highlight credible third-party reporting when appropriate.

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[1]. Jonathan Skrmetti: Attorney General & Reporter. "What You Need to Know about Door-to-Door Scams"

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Rebecca Payne Contributor

Rebecca Payne has more than a decade of experience editing and producing both local and national daily newspapers. She's worked on the Toronto Star, the Globe and Mail, Metro, Canada's National Observer, the Virginian-Pilot and Daily Press.

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