Drivers across the US are hitting a dead end trying to get compensation for the paint flaking off their cars ‘in sheets’ — this Florida driver says it’s happened to him with 3 different cars

Paint problems, pricey fixes

While the issue spans several Hyundai models and paint colors, Rinkowitz says two of his affected vehicles were white — a trend echoed by dozens of other drivers. News station 10 Investigates also spoke with owners of Kia, Toyota and Chevrolet vehicles reporting similar issues.

Rinkowitz brought his concerns to the dealership, but hit a wall.

“I’ve got two white 2015 Elantras, very similar models, and they said, ‘Well, it’s not under warranty,’” he told 10 Investigates.

Instead, he was told to go to a body shop — a fix he didn’t feel should fall on him. And it isn’t cheap. According to Bankrate, repainting a car can cost anywhere from $300 to more than $20,000, depending on the vehicle size, paint type and finish. A typical paint job costs around $3,000.

A class-action lawsuit has been filed on behalf of Hyundai customers who say their paint peeled off prematurely. In response, some automakers have extended warranties and issued recalls.

Hyundai announced a paint warranty extension for eight models, including 2017 and 2018 Elantras, Sonatas and Santa Fes. The coverage applies to peeling or bubbling white paint, especially around the hood, fenders and roof.

Other drivers haven’t been as lucky. One Toyota Corolla owner told 10 Investigates that her dealership said the paint recall expired last year — even though her paint is now peeling off her car with just a spray from a garden hose.

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What can consumers do

Whether the issue is a manufacturer defect or not, there are steps car owners can take to help prevent paint damage before it gets worse.

Parking in a garage or shaded area helps. Prolonged exposure to sunlight, bird droppings, tree sap and hail can speed up peeling and cracking. UV rays, in particular, cause paint to fade and break down over time.

If your car’s paint starts to peel, don’t assume you're out of options. Attorney Charles Gallagher says a denied warranty claim isn’t necessarily the end of the road. He recommends asking the manufacturer for a warranty extension, especially if the issue stems from a known defect in the paint or its application.

Automakers have their own processes for addressing paint complaints. Hyundai advises drivers to check their vehicle identification number (VIN) on the company’s website to see if they qualify for a paint warranty extension. Kia recommends starting with your local dealership, but if that doesn’t work, the company encourages contacting its customer care team directly.

For now, many drivers are still trying to figure out what to do.

“I’m 70 years old. I’ve owned cars since I was like 16 years old,” Rinkowitz said. “I’ve never had a car where the paint flaked off like that.”