Tennessee woman just got banned from every Walmart across America over 1 sneaky self-checkout trick — here’s why shoplifting is still a multibillion-dollar national crisis

Charged with criminal trespass and theft of merchandise less than $1,000, Cross was to appear in court Feb 19. Meanwhile, the Walmart chain has barred her from all its stores nationwide, issuing this statement:

“We value our customers and associates and want them to have a pleasant shopping experience. Though rare, there are instances when someone is no longer welcome in our stores.”

Sheer scale of self-checkout theft

This incident is an example of an escalating trend of retail theft. In 2023, U.S. retailers reported 93% more shoplifting incidents than in 2019, and 90% more monetary losses as a result of that theft.

When it comes to self-checkout theft, more than 20 million Americans have shoplifted in this way and 41% plan to do it again, according to Capital One.

Walmart CEO Doug McMillon told CNBC that theft is increasing across the Walmart chain, and noted that it could contribute to higher prices or store closures.

How retailers are fighting back

To combat self-checkout theft, Walmart has begun using 'invisible barcodes' that scanners can capture on items even if the codes are invisible to the naked eye.

As an added protection, staff are checking receipts against items in shoppers' bags. As more shoplifters use fake receipts, Walmart employees are scanning receipts as customers leave the store. This has outraged some.