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Close up of old woman looking concerned while being scammed on the phone. Envato/recstockfootage

Police in Chicago are warning residents of new trick to try and steal their banking info. How to protect yourself and your loved ones

Police in a Chicago suburb are warning people about a scam that involves spoofed phone numbers and claims of drug charges — all in an effort to steal banking information.

According to a news release from the Geneva, Illinois Police Department, scammers are making calls using faked phone numbers that appear as the Geneva Police Department on caller ID.

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The scammer, pretending to be a police officer, “tells people that a package containing drugs has been intercepted, a warrant for their arrest has been issued, and they may be victims of identity theft,” a press release from the department says. The scammers will then ask for financial information to “fix” the matter (1).

The release notes that Geneva police received 11 reports of these scam calls in a single day in early January.

Here’s what you need to know about impersonation scams, and how you can avoid falling victim yourself, as well as ensuring your loved ones are not taken in by scam artists.

Be on alert for phone scams

The police warned the community that they will never make unsolicited phone calls asking for financial information. “Geneva Police officers also do not threaten people to gain cooperation during an investigation. These calls are a scam, and residents should not provide any confidential information,” the release said (1).

The FBI’s Internet Crime Report for 2024 says reported losses to fraud hit a record $16.6 billion that year, climbing from $12.5 billion in 2023 (2). Government impersonation scams saw Americans lose a reported $405,624,084 in 2024, and phishing/spoofing scams cost Americans $70,013,036.

In a consumer alert, the FTC details other common tactics scammers use when they make calls impersonating local law enforcement. Scammers may say they’ve confiscated a package containing drugs, like the calls to Geneva residents, or they may say the package contains money or illegal weapons (3).

They may also tell you that you have to pay a fine to avoid being arrested, and direct you to send cash or deposit money into a Bitcoin ATM, buy giftcards, or use a payment app. Even if these scammers use a real officer’s name, have information about you such as your address, or, like the calls in Geneva, the number on the caller ID appears real, the FTC warns that the police will never call to say you’re going to be arrested or threaten that you’ll be arrested if you hang up. Real officers will never insist you pay fines using the payment methods listed above, and won’t coerce you to buy your way out of a supposed criminal matter.

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If you receive such a call, report it to the FTC at ReportFraud.ftc.gov, or the FBI’s Internet Crime Complaint Center (4).

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Protect your loved ones

With the proliferation of phone scams that target older adults, it is increasingly important to warn your friends and family that any phone call they receive that they’re not expecting should be approached with caution. Discussing tactics that scammers use with your loved ones, especially older adults who may not be as familiar with technology, can go a long way in protecting them from fraudsters. Explain to loved ones who might not be aware how spoof calls work that just because a name or phone number appears on your caller ID, it doesn’t mean that it’s legitimate.

Remind loved ones that scam callers will often say something right off the bat to incite fear. Scammers use this tactic because once you are panicked, you are much more likely to do what they ask, which is typically handing over money or financial information.

The FTC’s four warning signs for a scam are (5):

1. Scammers pretend to be from a recognizable organization

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2. Scammers tell you there’s a problem or a prize

3. Scammers pressure you and say you must act immediately

4. Scammers say you must pay in a specific way

If you think your loved one may be particularly vulnerable to scams, or they have been scammed before, suggest that they let calls from numbers that aren’t saved in their phones go to voicemail. Help them make sure important numbers, such as medical professionals, are saved in their contacts.

Remind loved ones that if someone says they are calling from a business, government agency or financial institution, it’s safest to hang up, then look up the phone number themselves on a verified website, or call the number on the back of their bank or credit cards.

Article sources

We rely only on vetted sources and credible third-party reporting. For details, see our editorial ethics and guidelines).

Geneva Police Department (1); FBI (2), (4); FTC (3), (5).

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Rebecca Payne Contributor

Rebecca Payne has more than a decade of experience editing and producing both local and national daily newspapers. She's worked on the Toronto Star, the Globe and Mail, Metro, Canada's National Observer, the Virginian-Pilot and Daily Press.

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