This Arizona man's engine seized up on the road just 2 days after an oil change, but the auto shop refuses to take responsibility for the damage

“It just sounded like somebody put a cinder block in a blender and just let it go," Brun shared with AZFamily.

Shortly after hearing that alarming sound, all of the dashboard warning lights started flashing in Brun’s car. Then, the car stopped, forcing Brun to call a tow truck.

Now, Brun finds himself with an engine that's been destroyed and an oil change shop that believes Brun’s story is all made up.

Routine maintenance turns into a major headache

Brun isn’t the type of person to put off his car’s maintenance. “I’m a big proponent of when the sticker says to get it in for an oil change, get it in for an oil change,” said Brun.

Shortly after his car broke down, Brun had it towed to a repair center in Chandler, Arizona, where mechanics discovered the engine had completely seized. According to the mechanics, there's only one way this can happen to an engine: running it without any oil. But when Travis and his wife, Ashley, contacted Take 5 about the situation, the Bruns were quickly stonewalled.

Take 5 reportedly demanded video evidence showing a mechanic reproducing the oil leak in Brun’s Acura. However, that request was impossible to fulfil since the seized engine couldn't even turn on, let alone pressurize to demonstrate an oil leak.

Frustrated with the situation, the couple contacted AZFamily’s "On Your Side" investigative team. When reporter Gary Harper reached out to Take 5, the company stated it had reviewed its service footage and could confirm that everything was done correctly with Brun’s oil change.

“After speaking with both the customer and their preferred auto body shop and thoroughly reviewing our service footage, we can confirm that the oil was properly filled and the chamber securely tightened during the customer's visit,” Taylor Blanchard, Senior Director of Corporate Communications at Take 5, said in a statement shared with AZFamily. “There is no indication that Take 5 Oil Change is at fault.”

But with conflicting claims, the Bruns are now stuck with a vehicle that won't start. Making matters worse, the Bruns were forced to put the car in storage and are now paying storage fees.