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Joseph Turrise has been inundated with robocalls on his landline. CBS News Chicago

One man says he received 552 robocalls in under a month. How Americans can protect themselves from endless spam calls

Joseph Turrise had the same landline for 56 years — more than half a century. But it’s now been silenced. Not because Turrise, an 82-year-old resident of Chicago, wanted it that way, but because the constant ringing became unbearable.

“I shut the ringers off now, so I live without a phone,” Turrise told CBS News Chicago (1).

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Turrise said he received 552 calls in February – all from different numbers. Each time he blocked one number, another appeared. He even tried writing down every incoming number to track the problem. Eventually, that became overwhelming, too.

“I shouldn’t have to run away and hide,” he said.

His experience highlights a frustrating reality for millions of Americans. Robocalls remain one of the most persistent — and potentially dangerous — annoyances in modern life.

Why robocalls are everywhere

Robocalls are automated phone calls that deliver a prerecorded message or connect you to a salesperson.

They’re commonly used by companies selling products or services, political campaigns, and even legitimate organizations like pharmacies or appointment reminders.

YouMail, a robocall protection app that tracks call data, says Americans received just over 3.8 billion robocalls in February 2026 alone (2), with 58% of those calls falling in the bucket of telemarketing or scams, the company said in a news release.

Spam robocalls may promote products like extended car warranties, medical devices or debt-relief programs. More troubling are robocall scams, where criminals try to trick people into sending money or revealing personal information.

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In Turrise’s case, one call he received during a CBS interview involved a salesperson offering to ship him a medical device and bill it to Medicare — a red flag often associated with health-care fraud schemes.

The reason these calls are so common comes down to simple economics. Even if a small percentage of robocall scams succeed, it means big money to fraudsters.

Automated dialing systems allow companies — and scammers — to blast millions of calls at almost no cost. On top of that, many robocallers use “spoofing” technology (3) that disguises their true phone number, making it appear local or legitimate.

That’s why Turrise kept seeing new numbers every time his phone rang.

“It’s like a doorbell that rings by itself,” he said.

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For Turrise, the issue remains unresolved. He has contacted the Federal Trade Commission, the Federal Communications Commission, the local police in Chicago and AT&T, but the calls keep coming.

Still, he’s not ready to give up the phone number he’s had for more than five decades.

“Maybe somebody will notice it,” he said of his decision to go public with his problem. “People will say, ‘Hey, that’s happening to me too.’”

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When robocalls become scams

Scammers often use robocalls as a first step to target potential victims. Common tactics include fake Medicare offers or medical equipment, “urgent” messages from the IRS or Social Security, fraudulent bank or credit card alerts, or tech-support scams claiming your computer is infected — all designed to trigger urgency or fear so people respond before thinking carefully.

Watchdogs, including the AARP (4) and federal regulators (5), say criminals see older adults as more susceptible because of social isolation, health issues, trust in authority, or less comfort with fast-changing technology and online security practices.

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Completely eliminating robocalls is difficult, but there are steps consumers can take to protect themselves.

First, register your number with the National Do Not Call Registry (6), which prohibits many legitimate telemarketers from calling you. While it may not stop scammers, it can reduce the number of marketing calls.

Second, use call-filtering tools (7) offered by many phone carriers. Smartphone apps and built-in features can automatically screen or block suspicious numbers. Landlines, however, often have fewer protections — which is part of the problem Turrise has faced.

You should also avoid answering calls from unfamiliar numbers when possible. Responding, even to ask to be removed from a list, can sometimes confirm that your number is active.

And if a caller pressures you for personal information, payment or account details, treat it as a potential scam and hang up immediately.

Article Sources

We rely only on vetted sources and credible third-party reporting. For details, see our editorial ethics and guidelines.

CBS News Chicago (1); PR Newswire (2); Federal Communications Commission (3); AARP (4); Federal Trade Commission (5); National Do Not Call Registry (6); Federal Trade Commission (7)

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Chris Clark Contributor

Chris Clark is a Kansas City–based freelance contributor for Moneywise, where he writes about the real financial choices facing everyday Americans—from saving for retirement to navigating housing and debt.

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