Retail Workers' Most Legendary Black Friday Horror Stories
Black Friday is changing this year, but the old-school chaos lives on in bad memories.ANDY RAIN / EPA-EFE / Shutterstock
Black Friday may never be the same. In 2020, stores are determined to prevent the crowds, chaos and hand-to-hand combat that used to mark the after-Thanksgiving sales.
To maintain social distancing, retailers are spreading out the bargains to multiple days and are moving many of the deals from their brick-and-mortar locations to the web.
But the classic post-turkey pandemonium lives on in the memories of battle-scarred retail veterans who probably can't forget their experiences not matter how desperately they try.
On Reddit, they were asked: What's your Black Friday horror story? Here are a few of the most memorable responses.
The following stories have been edited for clarity and readability.
1. PINK panic
I used to work at Victoria's Secret PINK and for my first Black Friday, I was stationed to work at the front of the store. People were outside waiting to get in — some had camped out since midnight.
When the gates lifted, I was pushed backwards by the crowd and almost fell to the ground. Luckily I fell on our launch table. I climbed the table and stayed up there throwing customers hoodies and yoga pants.
It was fun yelling, "Green hoodie, size small, who wants it?" And everyone jumping and yelling for it.
Also, a girl fainted and I had to stop people from walking all over her.
2. Cutting cashier
I worked retail through college.
The store I worked at was holding a special sale leading up to Black Friday, and a ton of people were paying with gift cards. With lines leading out the door, my shift was a nonstop run of cashiering.
After several hours I had turned into a robot. Greet customer, ring stuff up, swipe gift card, cut up gift card, hand receipt and stuff back. I think you can see where this is going...
A client handed me their gift card and their ATM card. I swiped both, handed the gift card back, and cut her ATM card in half. She freaked out.
It was horrible.